How does it work?

An AI speech model listens to audio and turns it into text. Quality depends on the model, the language, the accent and the jargon. For Dutch, and certainly for Flemish with dialect and technical jargon, standard models often perform worse.

What is it for?

The challenge: dialect and jargon

Standard models miss dialect, proper names and company-specific terms. A custom dictionary (client names, systems, technical terms) significantly improves transcription quality. After that, you can split the text per topic into separate action items.

How Sevendays uses this: we transcribe phone calls and meetings with the best models for Flemish and add a custom dictionary for names and jargon. We safeguard privacy: we only process business contacts and keep sensitive data on EU infrastructure. The transcription then feeds an assistant. See the examples.

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